RouteNote Phone Numbers and Emails

Customer Service:

  • +44 187 287 0688

RouteNote Email:

Customer Service
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RouteNote Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • RouteNote Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call RouteNote is 441872870688.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • Be prepared for the call as RouteNote may ask you for the following information to identify you as a customer: first and last name.

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PissedConsumer Club

Contact Information

RouteNote Website:

RouteNote Help Center:

Corporate Office Address:

RouteNote Ltd
Kernow House Gas Hill
Truro, England TR1 2XP
United Kingdom

Other Info (opening hours):

Our opening hours based on GMT time zone, UK.

Monday:09:00 - 17:00

Tuesday:09:00 - 17:00

Wednesday:09:00 - 17:00

Thursday:09:00 - 17:00

Friday:09:00 - 17:00



More contact details

RouteNote Customer Service Reviews

1.7 / 5
Mister Hober
The only thing RouteNote is good for is being free
stars-rating stars-rating stars-rating stars-rating stars-rating

The RouteNote customer service is bad on multiple fronts: they don't follow your project release instructions, details, and helpful material/documentation you send in forward. I'm their customer for almost five years now.

In the beginning they were totally fine, but they're starting to gradually get worse and worse. It's not COVID era no more, yet they still have a disclaimer that due to COVID they take longer to review your projects or questions, and the worst part is that they were much quicker back in 2020.

I give them props - they are rare if not only free distribution service. But when it comes to art and legal issues, it's like they don't care about it.

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My song is not being uploaded

*** piece of *** platform
You guys need to be reported
For wasting people time
*** goofy as platform

Read full review

Summary of RouteNote Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call RouteNote?

Account Question:

  • “I want help to login in my routenote account”
  • “Someone upload your song on my account”
  • “My new release was released under someone else's account”

Payments and Charges Question:

  • “Payment”

Request for Information Question:

  • “Technical support”

Other Question:

  • “Delay of release”
  • “My song is not being uploaded”
  • “No response on Email”



RouteNote is a leading online music distribution service. It was founded by Steven Finch and Dashiel Munding in August 2008. The headquarters is based in Cornwall, United Kingdom. The service is owned and operated by RouteNote, Ltd. RouteNote serves small, medium, and large music rights holders from all over the world. It allows artists registering content and managing its distribution. There are RouteNote Free and RouteNote Premium plans with a dedicated support team. The company provides access to SoundCloud Network and YouTube Network. It generates monthly reports with statistics. RouteNote has a referral program with earnings from releases for partners. Artists can accept payments via PayPal.

RouteNote reviews and complaints

RouteNote is ranked 75 out of 592 in Music stores category

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